1 ratings, 1 Comentaires 6/ 10
"Villa Puerto could be a very very good house if there is hot water. The house is beautifull, well equiped, calm, with a fantastic sea view, very clean but the boiler did not work : the water was just warm and quite often, when we were used it, suddenly water became cold. We went twice to the spa next to villa puerto to have hot showers. It costs 18€/person/entrance. I was very choked by Andres'attitude when we asked him for some help. He explained me, "it's normal to have only warm water because this year the entrance water is particulary cold" and he advised me "to go to an hotel if I want to have very hot showers during hours". These remarks are really very contemptuous and no professional. I thank you Domingo for the quality of his welcome and I thank you countryvillaslanzarote for the light compensation for the inconfort during our stay. If there was hot water, I will answer 10 for all questions. Regards. Eliette Pignard"
PIGNARD 28 19:16:20/01/2015
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PIGNARD
Villa del Puerto |
Villa Puerto could be a very very good house if there is hot water. The house is beautifull, well equiped, calm, with a fantastic sea view, very clean but the boiler did not work : the water was just warm and quite often, when we were used it, suddenly water became cold. We went twice to the spa next to villa puerto to have hot showers. It costs 18€/person/entrance. I was very choked by Andres'attitude when we asked him for some help. He explained me, "it's normal to have only warm water because this year the entrance water is particulary cold" and he advised me "to go to an hotel if I want to have very hot showers during hours". These remarks are really very contemptuous and no professional. I thank you Domingo for the quality of his welcome and I thank you countryvillaslanzarote for the light compensation for the inconfort during our stay. If there was hot water, I will answer 10 for all questions. Regards. Eliette Pignard |
6.25 /
10
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